Our services - fast, friendly & efficient
SIMS generally provides a total outsourcing solutions for insurers. However due to different methods of working some insurers will wish to buy individual services.
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Initial call
The First Notification of Loss Team (FNOL) are the initial stages of any claims. Trained in fast and friendly techniques to gather the appropriate information and provide guidance to the policyholder. -
Third Party Capture
If your policyholder is at fault you will want to arrange the repairs and look after the other parties. Our dedicated team provides a focussed approach and ensures great returns. -
Cost Control
Dealing with the number of claims you are likely to have will mean that even a small relaxation of standards will have a significant impact on profitability. -
Repair network
Our philosophy is to ensure we look after your customers in a fast, friendly but efficient manner. From repair garages to full replacement of vehicles the suppliers we use must reach our quality control standards. If you are a supplier and would like to be considered please e-mail your details to us -
Fraud detection
Fraud detection techniques embedded in our Claims System - including data mining, neural net and statistical approaches to deliver savings for our clients. -
Temporary Hire
Sometimes equipment (for example cars) cannot be replaced or repaired quickly enough for individual needs. SIMS Claims Services are able to arrange temporary solutions for most losses. -
Field Investigation Services
Many struggle to prepare a claim. We ensure that claimants are treated fairly and costs are appropriate. Investigation works are also undertaken. -
Personal Injury and Rehabilitation
In the same way that property needs to be repaired, people also need help. If appropriate treatment is supplied quickly less treatment is needed overall. The evidence of early intervention is growing and we can provide specialist services from Case Management work to individual sessions of physiotherapy. -
Personal Injury Legal Aspects
We provide specialist Investigation, Negotiation & Settlement of Personal Injury Claims (including litigation and high-value claims) -
Uninsured Loss Recovery
Our dedicated team recover outlay for clients and policyholders alike.
Please contact us for further details