Policyholders
Our core purpose is based on providing market-leading service to our insurers’ policyholders.
Different claims may require different specialist skills to speed up the process. These teams are in place to make sure you recover quickly.
We appreciate that you may not have been through the process of making a claim before – you are not alone, but we handle thousands of claims every month and our expert claims advisors know exactly what to do and when. If you have any questions about how the process works please ask! One of our team members will be responsible for your claim from start to finish so you will always have the same point of contact.
Contact us for more information on the our range of services
Contact Customer Relations if you would like to raise feedback or have any comments.